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Click on the"Login & Register"button at the top right of your screen to get started.

Enter your email address and a password in the "Register" section.

Your account has been created! With this account, you can enjoy many benefits.

• Effective Communication

You can now access customer support more easily and receive personalized assistance with your questions.

• Customizing your interface

Direct access to your quotes and order history, allowing you to track your purchases and easily repeat past orders.

For added convenience, the ordering process has been simplified: the account allows you to save your address and favorite products, making the ordering process faster and easier with each visit.

For greater speed, you can use Order Tracking to view order status information and receive delivery updates.

• Share your thoughts

Your feedback will be more easily processed to continuously improve our products and services.

Create a business account quickly and easily! Complete the following form with your contact details and your up-to-date Siret number.

You will enjoy the benefits reserved for professionals on our website. In addition to Pro discounts, you will benefit from specific features.

As soon as we receive your request, we will customize the interface to suit your needs.

Your business account will be active on all our online ordering sites with an email address for identification. Discounts will be applied automatically to all your purchases.

 

• PRO rates

– Discounts based on activity: price reductions based on your needs, allowing you to supply your construction sites with professional discounts.

 

• Flexible Payment Terms

– Deferred payment options: 30 days after delivery if your financial coverage allows it.

 

• Creation of customized quotes

– From your Pro account, you can create quotes for your projects, compare different options and finishes, and check production times.

 

• Pro Customer Support

– Pro customer support via a hotline with extended availability. Access early in the morning and late in the evening, also available on Saturdays. Fast and personalized assistance.

 

• Simplification of Repeat Purchases

– Makes it easy to create and manage recurring orders for frequently purchased products.

 

Need help during registration? Click on the chat icon at the bottom right of your screen for online assistance.

Create a Partner account for regular and large purchases! Complete the following form with your contact details and your up-to-date Siret number.

You will enjoy the benefits reserved for DAMPERE product installation partners. Going beyond professional discounts, you will enjoy even more attractive benefits.

Your loyalty is rewarded with the DAMPERE Partner account.

Your business account will be active on all our online ordering sites with an email address for identification. Discounts will be applied automatically to all your purchases. You can also invite your colleagues to enjoy the same benefits.

 

• Partner Rates and Special Discounts

– Volume discounts: reductions based on the volume of purchases made, allowing you to buy in bulk.

– Specific rates: special rates available only to Partner customers.

 

• Flexible Payment Terms

– Deferred payment options: 30 days after delivery.

– Monthly billing or billing according to the pace of the project, depending on the size of the operations.

 

• Response to Calls for Tenders

– As a partner, you will receive technical support to respond to calls for tenders in conjunction with our Technical Team and the Dampere Design Office.

– Short response time to enable you to complete your summary

– Dampere Partners Dampere in private tenders for certain transactions.

 

• Partner Customer Support

– Priority support via a dedicated hotline that can offer faster and more personalized assistance.

– Free consultations and personalized advice to help you make effective choices for your projects. On-site visits if necessary to provide support in the field and help plan and execute complex or large-scale projects.

– Option to order customized or tailor-made products to meet the specific needs of businesses.

 

• Unique access to certain features

– Early access allows Partner accounts to discover and order new products before regular customers.

– Exclusive promotions and special discounts reserved solely for Partner customers.

– Development of layout tools, summaries, and adjustments available only to the Partner

 

• Access to Events and Training

– Free webinars and training sessions to explain upcoming changes to our products and services.

– Exclusive events for DAMPERE Partners

 

• Simplification of Repeat Purchases

– Facilitate the creation and management of recurring orders for frequently purchased products.

 

Need help during registration? Click on the chat icon at the bottom right of your screen for online assistance.

Are you part of a local government's technical services department and want to take advantage of the benefits reserved for local authorities on our site? Enjoy special discounts and pay via Chorus.

Create a Local Authority account to develop your city! Complete the following form with your contact details and your up-to-date Siret number.

You will enjoy the benefits reserved for local authorities for security, decoration, and fencing products, as well as many other attractive advantages.

DAMPERE to the purchasing program of municipalities, departments, and regions to optimize your projects.

Your Community account will be active on all our online ordering sites with an email address for identification. Discounts will automatically apply to all your public purchases. You can also invite your colleagues to enjoy the same benefits.

 

• Partner Rates and Special Discounts

– Discounts based on purchase frequency: discounts based on how often you shop, encouraging you to become a regular customer.

– Special rates for local authorities, tailored to products for decorating or securing public sites.

 

• Flexible Payment Terms

– Deferred payment options: 30 days after delivery.

 

• Site preparation

– As a local authority, you will receive technical support in preparing calls for tenders in collaboration with our technical team and the Dampere design office, both for guardrail-type fall protection and for Vigipirate-type security fencing for schools.

– Short response time to enable you to complete your summary

– Graphic implementation and project design with realistic 3D rendering to show elected officials the various aspects of the project.

 

• Community Customer Support

– Support via a single dedicated line that can offer faster and more personalized assistance.

– Free consultations and personalized advice to help you make effective choices for your projects. On-site visits to support, plan, and execute complex projects.

– Option to order customized or tailor-made products to meet the specific needs of elected officials.

 

• Simplification of Repeat Purchases

– Facilitate the creation and management of recurring orders for frequently purchased products.

 

Need help during registration? Click on the chat icon at the bottom right of your screen for online assistance.

You are an interior designer, landscape architect, urban planner, or construction economist. You enjoy specific benefits on the services offered by Dampere.

Create an Architect account on this form with your contact details and your up-to-date Siret number.

You will enjoy the benefits reserved for architects for both direct purchases of interior decoration products and ventilation grilles. In addition, for fencing, railing, and facade projects, you can prepare your site.

DAMPERE to the program to optimize your projects and reduce costs for both public housing renovation projects and real estate development preparations.

Your Architect account will be active on all our online ordering sites with an email address for identification. Discounts will be automatically applied to all your construction site quotes. You can also share your quotes to prepare your construction sites.

 

• Site preparation

– As an Architect or Construction Economist, you will receive technical support in preparing calls for tenders in collaboration with our Technical Team and the Dampere Design Office for all types of projects involving building facades, landscaping, or the protection of property and people.

– Short response time to enable you to complete your summary

– Graphic implementation and project design with realistic 3D rendering to show the different aspects of the MOA project.

– Provision of online design tools such as product configurators, 3D modeling software, and BIM material libraries to facilitate project planning.

– Access to product samples at reduced prices or free of charge so that you can present them to your customers.

 

• Access to Exclusive Products and New Releases

– Early access to enable interior designers to discover and order new products before they are available to the general public.

– Exclusive catalog with a section reserved for professionals, featuring products and materials specifically designed for interior design.

– Beta program inviting architects to test and give their opinion on new products before their official launch.

 

• Architect Fees

– Discounts on decorative purchases: price reductions on interior design products, allowing you to buy the supplies you need to complete your projects.

– Special rates for architects to prepare budget estimates for your projects prior to consultation or tendering.

 

• Flexible Payment Terms

– Deferred payment options.

 

• Architectural Project Support

– Support via a single dedicated line that can offer faster and more personalized assistance.

– Free consultations and personalized advice to help you make effective choices for your projects. On-site visits to support, plan, and execute complex projects.

– Option to order customized or tailor-made products to meet the specific needs of elected officials.

– Provision of our network of DAMPERE installer partners DAMPERE assess your projects in terms of supply and installation.

 

• Technical training

– Webinars and seminars organized as training sessions on new trends, product use, and best practices in industrial production.

– Access to exclusive content, technical guides, case studies, and educational videos specifically designed for architects.

 

Need help during registration? Click on the chat icon at the bottom right of your screen for online assistance.

If you are stuck on a step or feature, click on Chat (at the bottom right of your screen) so we can help you online. If necessary, we can use a screen sharing solution to show you how to perform the operation in real time.

To track your orders, click on this link. If something seems strange, please let us know via chat or email, attaching a screenshot.

• • Payment is available on the Shopping Cart page or in your order tracking section.
  • You can select secure credit card payment, which will enable rapid dispatch to production.
  • The bank transfer solution allows you to pay for your purchases with a two-day delay before the order is sent to the workshop.
  • Payment within 30 days is only possible if you are a business customer and have a Partner account.

• Discounts on your shopping cart increase according to its volume.
• To get permanent discounts, you can upgrade to Pro status by filling out this form.
• To pay within 30 days, you must demonstrate a high volume of orders and apply to become a Partner by completing this form.

To view your order history and invoices, click on this link.

You can change your delivery address before triggering production in My Account/Addresses. If the production date has passed, please send us the new details by email to dampere

• Any order can be canceled up until the day before it goes into production. This date is indicated in the order confirmation email you receive.
• From My Orders, you will find a direct link allowing you to cancel your order. If this link is not displayed, then your order has already gone into production.
• The order cancellation fees are as follows:
  • No cancellation fees if you cancel online the day before production begins.
  • A cancellation fee of 40% will be charged if you cancel by email on the day of production. You should receive a confirmation email within 5 minutes. If you do not receive a response, your email has not been processed; please contact +33 1 84 21 00 60 immediately.

Cancellation fee of 90% of the order amount if you cancel the day after production begins. Only transportation costs will be refunded.

The delivery time depends on the date when production begins. It takes between 2 and 3 weeks from the moment the order goes into production to the moment you receive your package, depending on the size of the package and the delivery address. The order confirmation email will confirm the delivery dates.

Packages follow a pre-established logistics route. It is not possible to interrupt this route. You can choose a different delivery address, but it is not possible to collect the items from our offices.

If there is a problem accessing the delivery address or there are no unloading facilities at your workshop, we can deliver to a warehouse near you. This will incur additional logistics costs.

To report a production or delivery issue, please email us at dampere with details of the problem, including photos so that we can understand the cause of the issue and resolve it as quickly as possible.
Please specify the order number affected.